Warranty by activity type


Would be helpful to have a related list under warranties to add activity types covered by the warranty.  We have clients who have warranties that cover repairs, but not regular maintenance activities. 

What is the underlying problem do you intend to solve with this idea?
Address gaps in warranty functionality
How is the problem being addressed today, if at all?
Service Contracts can be used, but most clients like to reserve those for contracts that are sold as an extra service, not to mention the additional effort to have new installed products added to the contracts.
Product Area?
Warranties & Contracts
What version of ServiceMax are you on?
Summer 16
1 Comment
Product Team
Product Team
Status changed to: Under Consideration

Currently, Warranty Terms are kept very simple. We will have to consider the level of complexity added by introducing different activity types to labor coverage on warranties. 

Would you also consider reviewing the following Idea, entitled "Warranty Category breakdown in Parts, Labor, and Travel/Expense," and determine whether an enhancement of Warranty Categories may fulfill the need you have described? Your input is appreciated!