about Parts/Labor Sort (Manage Estimate )

about Parts/Labor Sort (Manage Estimate )

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Hi.

On the "Manage Estimate screen", For general users, the following phenomenon occurs.

It does not happen as a system administrator.

For parts / labor of SFM Advanced Option, Setting Sorts of "CreatedDate" had no effect.

I want to be able to save according to the order the user entered on the screen.

Does anyone know the solution method?

------

step1 add PartsA,B,C

------

<Manage Estimate input Screen (before Save)>

parts A 

parts B 

parts C 

 ↓

<Manage Estimate after Save >

parts C *Reverse sorting

parts B *Reverse sorting

parts A 

------

step2:add Parts D,E,F

------

<Manage Estimate input Screen (before Save)>

parts C 

parts B 

parts A 

parts D

parts E

parts F

 ↓

<Manage Estimate after Save >

parts F  *

parts E  *

parts D  *

parts C 

parts B 

parts A

What is the underlying problem do you intend to solve with this idea?
want to register according to the order the user entered on the screen.
How is the problem being addressed today, if at all?
I can not solve it.
Product Area?
Communities Work Order Management
What version of ServiceMax are you on?
Summer 16
1 Comment
Grill Chef
Grill Chef

I found out by investigation.It can solve by LineNumber sort For general user. thanks.