To support Custom labels for SFM Output document .
Following Features have been requested through ServiceMax Case#00012872 for GE EM Power Conversion
Requested Feature: Ability to use custom labels for SFM Output document .
Use case provided by Customer: The field label has a limitation for 40 chars, if we need a larger field length we need to opt for custom labels.
We are building a Pre Mobilization report which has questions which would be > 40 chars.
Hence we need to use custom labels and the same should be available on Smax OP Docs (SmartDocs)
We have the event subject rules populated when a subject is created in the dispatch console but the same rules do not apply when the ServiceMax event is created from the ServiceMax events related list on the Work order layout
Create a new ServiceMax event from the WO related list and check if the subject is populated as per the subject rules configured.
What is the underlying problem do you intend to solve with this idea?
ease of use and streamlined process for dispatch and techs
How is the problem being addressed today, if at all?