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Bring Double Click to create line item back in Launch Lightning SFM Delivery

Bring Double Click to create line item back in Launch Lightning SFM Delivery

Bring Double Click to create line item back in Launch Lightning SFM Delivery

Users are requesting to bring back the double click in empty part feature to create a new line item within an SFM transaction in the web. This feature is not available in the new Launch Lightning SFM Delivery part of ServiceMax 20.2 which we now enabled.

 Instead they have to click a button on the right or all the way at the bottom left which does not even have the same name but does the same thing.

What is the underlying problem do you intend to solve with this idea?
Make it more easier to create new line items
How is the problem being addressed today, if at all?
have to use one of the buttons
Product Area?
SFM Delivery
What version of ServiceMax are you on?
20.1
2 Comments
elina_ristila
Sushi Chef
Sushi Chef

We upgraded to 20.2 and end users are not happy with work line editing anymore. 


"When inputting data on any part of servicemax, we use to be able to double click the field but now we have to click on the little pencil or magnifier icon​

before, we could skip through these fields with ease using the shift key to move onto the next field. Now, we have to select each field individually via mouse click. 

basically, the process of using servicemax before the update/new version was a lot more user friendly than it is now. Having servicemax work the way it did before would benefit users a lot more as it meant spending less time completing fields etc."

elina_ristila
Sushi Chef
Sushi Chef

FYI @laurim