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Enable execution of Web Service on before or after page events on ServiceMax Go

Enable execution of Web Service on before or after page events on ServiceMax Go

Enable execution of Web Service on before or after page events on ServiceMax Go

Please enable execution of webservice on Before Save/Update and After Save/Update page events on ServiceMax Go. Invoking a web service from a custom action works on Go however invoking a webservice from a SFM does not work.

This feature currently works on FSA. It is therefore surprising that this is not enabled on ServiceMax Go.

What is the underlying problem do you intend to solve with this idea?
We have a SFM that invokes a webservice to close out open work detail lines. Since this functionality works on FSA and it's only a problem on ServiceMax Go we had to add some additional validation rules in order to overcome this issue.
How is the problem being addressed today, if at all?
We had to add some additional validation rules in order to overcome this issue. Users need to manually set the end times on open work detail lines
Product Area?
ServiceMax Go
What version of ServiceMax are you on?
20.1
1 Comment
Grill Chef
Grill Chef

This is a critical feature that was available in FSA that we cannot execute in GO. In order to build a new solution using code snippets will require time and cost, including all the testing required on our validated system. This is not a feasible workaround for us at this time.