cancel
Showing results for 
Search instead for 
Did you mean: 

Entitlement on mobile

Entitlement on mobile

Entitlement on mobile

0 Likes

Have an option to download related, active Service Contract/Covered Product and Warranties so that the user can entitlement on the mobile device.

- or -

Provide a Custom Action button that opens the browser on the mobile for online entitling. This can be done in Classic but the entitlement URL for Lightning is obfuscated, making it impossible to construct a Custom Action URL.

What is the underlying problem do you intend to solve with this idea?
Entitlement of new work orders created on mobile.
How is the problem being addressed today, if at all?
Need to be online and create a Custom Action button for entitlement. However, this only works in Classic.
Product Area?
Contracts and warranties, entitlement
What version of ServiceMax are you on?
20.1