Possibility to lookup Queue in the Owner field

Possibility to lookup Queue in the Owner field


As the Field Service Management use a lot Queues, it would be very helpful to allow in the SFM Layout the posibility to lookup Queue in the standard field Owner, as the Salesforce Standard permits.

Thank you!

What is the underlying problem do you intend to solve with this idea?
Possibility to select a Queue in th SFM Layout when selecting the Owner field
How is the problem being addressed today, if at all?
Not using SericeMax, and using the standard Salesforce layout
Product Area?
Installed Base Management Parts Management Work Order Management
What version of ServiceMax are you on?
Summer 16
1 Comment
Customer Success Team
Customer Success Team

Pavan KumarSusan MichelBrittany Taylor

Hi, Bayer team!  Would you mind voting on this Idea that relates to a recently entered case?  Voting will help our product team gauge need for this enhancement.