cancel
Showing results for 
Search instead for 
Did you mean: 

SFM Wizard to be configurable for offline or online use

SFM Wizard to be configurable for offline or online use

SFM Wizard to be configurable for offline or online use

SFM wizards need to be configurable for use either On-Line, Offline or Both.

This is because with the Summer 15 change to make Actions and URLs on the Ipad, we are getting cluttered menus on the ipad. Some actions are specific to the platform now.

What is the underlying problem do you intend to solve with this idea?
-
How is the problem being addressed today, if at all?
-
Product Area?
Other
What version of ServiceMax are you on?
Summer 16
3 Comments
Employee
Employee

Can you further explain this request?

Essentially, the mobile platforms are always offline with regard to actions. It stores new data or change in data locally, temporarily until the mobile device attempts to sync data. Then and only then will it know whether it is online.

Maybe this will help: Why Sync is a Hard Problem and How ServiceMax Excels Offline– Maxpert Video Series | ServiceMax

Roast Chef
Roast Chef

I want to be able to configure when a Wizard is displayed, depending on what platform the user is on, because I now have Wizards and actions offline that do not work on that platform (because they are links to online reports etc). This was not a problem prior to Summer15 because the URL actions did not go offline. It would also help with specific offline wizards that also appear online , like signature capture.  Our users work bot online and offline so it is not possible to control by the profile.

This is available in Summer 16 release.