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SFM screen layout should match on mobile

SFM screen layout should match on mobile

SFM screen layout should match on mobile

It would be extremely helpful if the 2-column SFM screen layouts display on mobile as they do on the browser. It's very frustrating to have to deal with SFM's displaying differently depending on the device. I think this is only happening on the newer versions of the mobile app.

Mostly this has to do with allowing for an empty cell on the SFM screen on mobile. Sometime we need a blank space for the field to be presented in a more organized way.

What is the underlying problem do you intend to solve with this idea?
Trying to keep the SFM screen design and testing time to a minimum.
How is the problem being addressed today, if at all?
We're having to create two versions of the same SFM, each with a different screen layout - one for browser and one to workaround how mobile is displaying
Product Area?
Mobile Field Service Management Work Order Management Other
What version of ServiceMax are you on?
Summer 16
Staff Chef
Staff Chef

Or if this is not possible to option to have two layouts associated to one SFM and display depending on if viewing from device or browser.

Product Team
Product Team

This is planned for the 19.2 timeframe on FSA tablet apps.  Change will be two folds-

1. Honor the field arrangement done in SFM designer, no matter what the type of field is

2. Incase of long text fields, we will now allow inline edit by default. Additionally, user can pop this out (like today) to view more content.

Grill Chef
Grill Chef

Great to hear - thanks!