cancel
Showing results for 
Search instead for 
Did you mean: 

ServiceMax SFM Lookup Search Operator

ServiceMax SFM Lookup Search Operator

ServiceMax SFM Lookup Search Operator

The ServiceMax Org-wide Profile Configuration contains a Common Global org wide setting "GBL017" which can be configured with the following search Operators "Starts With, Contains,Exact Match, Ends With".  Unfortunately, this setting is ORG wide so changing it impacts all SFM Search lookups so they all default to whatever this setting is and the user can always override the default "Search Operator" setting in the SFM lookup search window.  This idea would like to keep the "GBL017" setting but also allow the "Search Operator" to be configured inside the SFM Transaction Designer for the specific SFM Search Lookup so it will default the Search Operator to whats defined in SFM lookup and still allow it to be overrode like it works today.  For example, an Admin could define the SFM lookup for the Installed Product object to be "Exact" which will has a lot better performance compared to using "Contains" especially when some customers have millions of Installed Products.  If the SFM lookup "Search Operator" is not explicitly defined then it would default to using the "GBL017" parameter.

Untitled.png

What is the underlying problem do you intend to solve with this idea?
Flexibility at the SFM level. Better performance and quicker to return results when using Exact match for some searches, compared to using "Contains" especially when some customers have millions of Installed Products.
How is the problem being addressed today, if at all?
Filters and custom indexes
Product Area?
Communities
What version of ServiceMax are you on?
Winter 18
1 Comment
shivaranjini_g
Product Team
Product Team
Status changed to: Delivered

As part of 21.1 Servicemax core release we have introduced a new property 'Default Search Operator' in the SFM designer, for the lookup fields added to the page layout. With this inclusion now you can set the default search operator for each lookup fields at SFM level. you can set as "Starts With, Contains,Exact Match, Ends With" or keep it none. Search operator will be based on this property on the SFM, if not set then it will fetch from global setting. 

More details will be available in  21.1 release ServiceMax help.