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Timesheets - UI and Workflow Clarity - Confusion between iPad page layout and Time Entry SFM

Timesheets - UI and Workflow Clarity - Confusion between iPad page layout and Time Entry SFM

Timesheets - UI and Workflow Clarity - Confusion between iPad page layout and Time Entry SFM

Timesheets - The users are very confused by both the iPad page layout flow and the Adhoc Times Entries SFM flow.

We would like to re-label all related list titles/headings and adjust wording in several places.

Also...

On the Adhoc Time Entries SFM, when viewing the Timesheet Daily Summary, then tapping "Time Entry SVMX" on the left side, the time entry listing needs to be adjusted.

It should show activity type and start time as it does today, but end time should be replaced with duration.

Finally...

We are requesting a redesign of the Ad hoc Time Entries SFM to simplify the entry and increase usability.

We would like an SFM that allowed the user to enter the activity type and start/end date.

The SFM would then figure out the Day of the Week and add the ad hoc time entry as appropriate to the timesheet.

This may not be feasible with the timesheet engine, but we would like to explore this possibility.

We have found that the tiered SFM has too many clicks and is not intuitive to the users.

What is the underlying problem do you intend to solve with this idea?
UI Clarity between work flows, reduce the number of clicks, improve experience and increase usability
How is the problem being addressed today, if at all?
Customization and config
Product Area?
Other
What version of ServiceMax are you on?
Summer 16
1 Comment
Product Team
Product Team