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Can a Wizard Step type "other" be used with handover check?

Fry Chef
Fry Chef

Can a Wizard Step type "other" be used with handover check?

Can a Wizard Step type "other" be used with handover check? official answer from support is no. but I do not want to have to re-write all the Apex trigger to include the actions undertaken by the next SFM.

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Re: Can a Wizard Step type "other" be used with handover check?

Hi Greg,

Thanks for reaching out to us with this question.  I was able to find the below in Spring 15 user documents:

"Handover: Check this checkbox if the Wizard Delivery engine should automatically invoke the next wizard step as per the sequence defined, after the process associated with the current wizard step is executed successfully.

This attribute is available only if the current wizard step type is SFM. This is supported in browser only, and not in any mobile app in the ServiceMax suite."

ServiceMax Online Help

It looks as though choosing "Handover" will only work if the current step type is "SFM" and will not execute if any other step type is chosen.

Hope this helps!

Regards,

Maribel Ellison

Technical Support Engineer

crt_maribele​