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Cannot save SFMs anymore when formula field is used on SFM

Sushi Chef
Sushi Chef

Cannot save SFMs anymore when formula field is used on SFM

Cannot save SFMs anymore when formula field is used on SFM
Edit timesheet error.jpg

E.g "Edit timesheet" SFM has automatically created Title "Timesheet for xxx (2018-12-24 to 2018-12-30) and when trying to save it, we get "Exceeds maximun length Title" error message.

Only difference compared to last Friday (4th Jan, SFM worked) is that Salesforce Spring 19 version was upgraded to our environment.

Message 1 of 20

 

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19 Replies
Fry Chef
Fry Chef

Re: Cannot save SFMs anymore when formula field is used on SFM

Our organization is experiencing the same issue.

Message 2 of 20
Pastry Chef
Pastry Chef

Re: Cannot save SFMs anymore when formula field is used on SFM

We will be upgrading our Salesforce to '19 in a few weeks. Elina Ristila​, Alex De Sousa​, have you opened up SMax support cases for this issue? If so, has Support indicated if this is Timesheet-specific or more general to field length across SFMs?

Lisa MercerBrittany Taylor​ bio-rad​ salesforce_upgrade​ salesforce_spring_19​

Message 3 of 20
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Fry Chef
Fry Chef

Re: Cannot save SFMs anymore when formula field is used on SFM

Hi Michael,

From what we can tell the issue is impacting formula fields found in SFMs. In our org it's impacting multiple SFMs. We do not use any Time-sheet functionality. 

We opened a case a received the following from ServiceMax support:

This issue is currently being reviewed by our CCS/Tier 3 team.  We have reached out to Salesforce to determine if this issue is related to Spring '19 patch 3.4.  I will keep you posted with any updates received.
Message 4 of 20
Sushi Chef
Sushi Chef

Re: Cannot save SFMs anymore when formula field is used on SFM

We have also created a case for this

Case 00075110:"Exceeds maximum length of formula field error"

Message 5 of 20
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Employee
Employee

Re: Cannot save SFMs anymore when formula field is used on SFM

Hello

ServiceMax is aware of this issue and is working with Salesforce to resolve. The issue is related to the displaying formula fields on the SFM page layout. A temporary workaround is to remove the formula from the page layout.

Please note that this issue is only affecting sandboxes that have been upgraded to Salesforce Spring19, and is not impacting any production environments. Please monitor this post as we will post updates here.

Message 6 of 20
Pastry Chef
Pastry Chef

Re: Cannot save SFMs anymore when formula field is used on SFM

Hello GEORGE PIPER​. We tested today in a Sandbox which was updated to Spring '19 over the weekend. We are encountering the same issue reported related to formula fields on the SFM page layouts. We also tested in the same environment late last week before the SFDC upgrade and there were no issues, so from a timing/testing perspective, it seems that this is Spring '19 related.

Lisa MercerBrittany Taylor​ bio-rad​ salesforce_spring_19​ salesforce_upgrade​ formula field​

Message 7 of 20
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Pastry Chef
Pastry Chef

Re: Cannot save SFMs anymore when formula field is used on SFM

Copied the wrong George Piper user.   Copying the Lower-Case George Piper​ with this update.

Message 8 of 20
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Fry Chef
Fry Chef

Re: Cannot save SFMs anymore when formula field is used on SFM

Please note though that customers are using non-production environments for production issues (i.e., change requests) or for us training since we are going live.  At this point we are shut out of training until this issue is resolved in non-production.  it should be considered a high priority or other customers not just myself will be impacted.Brian WaiserDana Soza​  This is impactful and should be treated as such.

AJ Sless
Director, IT, Customer Applications
6655 Wedgwood Road, Suite 160 Minneapolis, MN 55311 USA
Direct: 763.509.4784 | Mobile: 781.985.1235
Message 9 of 20
Line Chef
Line Chef

Re: Cannot save SFMs anymore when formula field is used on SFM

Totally agree with you AJ. We are in a similar position trying to conduct a UAT in a sandbox that is affected and have flown testers in who now cannot test.

Message 10 of 20
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