cancel
Showing results for 
Search instead for 
Did you mean: 

Copying Web Email field from case to work order

Roast Chef
Roast Chef

Copying Web Email field from case to work order

Jump to solution

Stuck on this.  I have an SFM that creates a Work Order from a Case.  I created a Web Email field in the Work Order and I'm trying to map it from Case to Work Order in the SFM.  It does not show as an available mapping.  Any idea why?  Thanks!

WebEmail.jpg

Message 1 of 4
1 Solution

Accepted Solutions
Highlighted
Retired

Re: Copying Web Email field from case to work order

Jump to solution

Issued resolved via a workflow field update.

Message 3 of 4
3 Replies
Staff Chef
Staff Chef

Re: Copying Web Email field from case to work order

Jump to solution

Hi Dan, what field are you trying to map from Case. Are the field types the same?

Regards, Richard

~If my post was useful, please give me a thumbs up! Mark correct answers as 'solutions' so we can all find answers faster!~
Message 2 of 4
0 Likes
Highlighted
Retired

Re: Copying Web Email field from case to work order

Jump to solution

Issued resolved via a workflow field update.

Message 3 of 4
Staff Chef
Staff Chef

Re: Copying Web Email field from case to work order

Jump to solution

Hi Dan Schiess , assuming this means your issue is resolved, which is great news, then please mark one of the answers as correct. 


Regards, Richard

~If my post was useful, please give me a thumbs up! Mark correct answers as 'solutions' so we can all find answers faster!~
Message 4 of 4
0 Likes