cancel
Showing results for 
Search instead for 
Did you mean: 

Form filling is not working in summer16 for lookup fields (When the value is auto selected)

Highlighted
Fry Chef
Fry Chef

Form filling is not working in summer16 for lookup fields (When the value is auto selected)

Jump to solution

There is a new functionality in Summer 16 that if you start typing a value in a lookup field and press on the lookup icon the value auto populates,  The problem is that the form filling functionality is not working the more serious problem is that if there is only one value the system will automatically show it without the form filling.  There is a workaround but it is very clunky (entering a dummy value in the field then click on the icon).  We are working with support on this. The question is if there is any setting to eliminate this new functionality until this is resolved?

Message 1 of 3
1 Solution

Accepted Solutions
Employee
Employee

Re: Form filling is not working in summer16 for lookup fields (When the value is auto selected)

Jump to solution

Hi Sigi Wise

The feature "Auto-populate lookup field if lookup search returns only one record" has always been available in ServiceMax configuration through ServiceMax Setup >> Org-Wide Configuration Settings >> SFM Transaction Manager >> SFM Transaction Delivery Engine >> SET001.

Lookup Form Fill is not supported when SET001 is ON. I recommend to turn it OFF until ServiceMax supports Lookup Form Fill.

cc Mor Marzel

Message 2 of 3
2 Replies
Employee
Employee

Re: Form filling is not working in summer16 for lookup fields (When the value is auto selected)

Jump to solution

Hi Sigi Wise

The feature "Auto-populate lookup field if lookup search returns only one record" has always been available in ServiceMax configuration through ServiceMax Setup >> Org-Wide Configuration Settings >> SFM Transaction Manager >> SFM Transaction Delivery Engine >> SET001.

Lookup Form Fill is not supported when SET001 is ON. I recommend to turn it OFF until ServiceMax supports Lookup Form Fill.

cc Mor Marzel

Message 2 of 3
Fry Chef
Fry Chef

Re: Form filling is not working in summer16 for lookup fields (When the value is auto selected)

Jump to solution

Thanks Mourad LOUNAS !!

This is very helpful

Regards,

Sigi

Message 3 of 3