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How to configure ServiceMax Events EndDateTime on All Day Events?

Grill Chef
Grill Chef

How to configure ServiceMax Events EndDateTime on All Day Events?

Hi guys,

I use SVMX Events, due to the fact, the customer need long-duration events. How can I configure the EndDateTime on all day events? Currently, if I schedule any all day event work order, the EndDateTime will be 1 am in the morning of the End Date instead of 11:59 pm or 23:59. My customer needs the end date time for plannings and he must correct this manually. Is there any SVMX option, where I can configure this or I have to do this via process builder or workflow rule?

many thanks,
Heiko

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Re: How to configure ServiceMax Events EndDateTime on All Day Events?

Hi Heiko,

Are you currently using this field for the enddatetime event? EndDateTime SVMXC__EndDateTime__c

Thanks

ChrisM

ServiceMax

crt_chrism​

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Grill Chef
Grill Chef

Re: How to configure ServiceMax Events EndDateTime on All Day Events?

Hi ChrisM,

yes that's right, I am using SVMXC__EndDateTime__c

Heiko

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Re: How to configure ServiceMax Events EndDateTime on All Day Events?

Hi Heiko,

Please let me know if this has been answered.  If this needs further review, it might be best served via a support case with which we can review your's or the customer's environment. 

Thanks,

ChrisM

crt_chrism​

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Grill Chef
Grill Chef

Re: How to configure ServiceMax Events EndDateTime on All Day Events?

Hi ChrisM,

what I am looking for is, how can I configure the EndDateTime on SVMX Events, if the Event is an AllDayEvent. Currently the EndDateTime will be set to 1am instead to 11.59pm.

Thanks,
Heiko

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