How to configure ServiceMax Events EndDateTime on All Day Events?

[heiko_lindner]

Hi guys,

I use SVMX Events, due to the fact, the customer need long-duration events. How can I configure the EndDateTime on all day events? Currently, if I schedule any all day event work order, the EndDateTime will be 1 am in the morning of the End Date instead of 11:59 pm or 23:59. My customer needs the end date time for plannings and he must correct this manually. Is there any SVMX option, where I can configure this or I have to do this via process builder or workflow rule?

many thanks,
Heiko

[christopher_mik]

Hi Heiko,

Are you currently using this field for the enddatetime event? EndDateTime SVMXC__EndDateTime__c

Thanks

ChrisM

ServiceMax

crt_chrism​

[heiko_lindner]

Hi ChrisM,

yes that's right, I am using SVMXC__EndDateTime__c

Heiko

[christopher_mik]

Hi Heiko,

Please let me know if this has been answered.  If this needs further review, it might be best served via a support case with which we can review your's or the customer's environment. 

Thanks,

ChrisM

crt_chrism​

[heiko_lindner]

Hi ChrisM,

what I am looking for is, how can I configure the EndDateTime on SVMX Events, if the Event is an AllDayEvent. Currently the EndDateTime will be set to 1am instead to 11.59pm.

Thanks,
Heiko