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Images not showing on Output Documents in Spring 21?

jonathan
Fry Chef
Fry Chef

Images not showing on Output Documents in Spring 21?

We are seeing a strange problem with an image on an Output Document.

On our Spring'21 sandboxes, our SFM Output Documents display the image correctly on the screen, but when they generating the PDF document, the document is generated with a broken image icon.

Is anyone else experiencing this issue?

 

brenoburks
Pastry Chef
Pastry Chef

User Reply Images not showing on Output Documents in Spring 21? brenoburks

@jonathan we are on Spring 21 Patch 4.3 and our images are rendering correctly. We are using SVMX Version 20.2.

 

 

 

jonathan
Fry Chef
Fry Chef

User Reply Images not showing on Output Documents in Spring 21? jonathan

@brenoburks Many thanks for the information. I will run a test on 20.2 and report what I find

Jonathan.

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jonathan
Fry Chef
Fry Chef

User Reply Images not showing on Output Documents in Spring 21? jonathan

We still cannot see the images on the generated PDFs for version 20.2 on Spring'21 I've raised a ticket with ServiceMax support and will see if they can help identify the problem.

brenoburks
Pastry Chef
Pastry Chef

User Reply Images not showing on Output Documents in Spring 21? brenoburks

@jonathan I wonder if it could be browser specific, does it happen in Firefox as well?

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