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'Insert Failed' on Create Service Report

Fry Chef
Fry Chef

'Insert Failed' on Create Service Report

Hi All,

I am working within our Sandbox (Partial Copy), and have made some changes to SFM Transactions, mostly just removing fields from the SFM transactions related to a WO, and some layout changes to the Service Report template.. Now when I try to create the Service Report, I get the below dialogue box. This appears after FINALIZE, and the Report is not created.

I don't believe I have removed anything that would create this dialogue error.! Any suggestions please?

Insert Failed.png

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Line Chef
Line Chef

Re: 'Insert Failed' on Create Service Report

Hi Paul,

  Based on the error message "NO_MASS_MAIL_PERMISSION", it could be that the deliverability setting for emails in your sandbox is not set to "All Emails".

  That setting is under Setup > Email Administration > Deliverability

  More info here --> NO_MASS_MAIL_PERMISSION, Single email is not enabled for your organization or profile. - Salesforce ...

Kevin

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