Hi all.
In our organization we have a requirement to accommodate a subset of technicians that are not allowed to see any Labor Work Order Details.
To this end I have painstakingly copied an existing field technician profile configuration and created a new limited version, going through the steps of creating clones of SFMs with Labor lines removed and creating a new Service Flow Wizard for this profile with buttons that point to their reduced versions of the SFMs.
When I look at this in the iPad the work order correcty displays less information as it should and has different actions options (from the tailor made SFW). Also good. When I however click some of those options it gives me this error message: "No view process available for the logged in user".
I feel like I've browsed all around the setup menu trying to find something I missed but to no avail. Can anyone explain to me what is happening and/or help me in the right direction?
Best regards,
Ivar
Hi Ivar,
Can I ask what options you are trying to click on? This is likely attempting to open a view process for another object that is not configured for the logged in user.
Best,
Nicole
Hi Ivar Gunnarsson,
Thank you for participating in the ServiceMax Community.
Please let me know if you are still facing this issue and would need help on the same. I would be glad to assist you.
Thanks,
crt_soumyam