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SFM Formula or Field Mapping - how to delete value in picklist field

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Grill Chef
Grill Chef

SFM Formula or Field Mapping - how to delete value in picklist field

I have a picklist field that has 2 entries. I would like to be able to delete whatever is in that field when an SFM button is selected. The picklist is set to only use stated fields.

Using Field Mapping will not take the default (--None--) - it just removes the mapping.

Formula - I do not know how to use this to do this. I have tried setting it to the other value in the list just to see if it is working but it does not appear to do anything so I am obviously doing something wrong there.

Has anyone done this and so could perhaps help me?.

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Grill Chef
Grill Chef

Re: SFM Formula or Field Mapping - how to delete value in picklist field

I have managed this using a formula.

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Fry Chef
Fry Chef

Re: SFM Formula or Field Mapping - how to delete value in picklist field

Hi Gill,

Can you explain how you were able to remove the --None-- value in picklist in ServiceMax I am facing the same issue.

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Grill Chef
Grill Chef

Re: SFM Formula or Field Mapping - how to delete value in picklist field

I finally did it by the following formula on the SFM where I wanted to remove the picklist value.

Gill Cook

Database/Systems Developer

Tel: +44 (1223)577941

email: gill.cook@incadigital.com<mailto:gill.cook@incadigital.com>

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Fry Chef
Fry Chef

Re: SFM Formula or Field Mapping - how to delete value in picklist field

Hi Gill I can't see your example.

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Grill Chef
Grill Chef

Re: SFM Formula or Field Mapping - how to delete value in picklist field

I have put the screen print in a word doc and attached it – can you see that?

Gill Cook

Database/Systems Developer

Tel: +44 (1223)577941

email: gill.cook@incadigital.com<mailto:gill.cook@incadigital.com>

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Community Manager
Community Manager

Re: SFM Formula or Field Mapping - how to delete value in picklist field

Hello GIll Cook​,

If you pasted a formula in your comment above, it looks like that didn't come through. Did you include a screenshot, or paste text?  For adding images, there's a image button in the rich text editor where you can upload is when you are logged in. Occasionally, replying form email will strip certian elements (like images) out. 

Thanks,


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Grill Chef
Grill Chef

Re: SFM Formula or Field Mapping - how to delete value in picklist field

Yes I did paste a screen print within the email reply – I have now attached a doc to an email reply – will this be sufficient or do I need to do it from within the community?

Gill Cook

Database/Systems Developer

Tel: +44 (1223)577941

email: gill.cook@incadigital.com<mailto:gill.cook@incadigital.com>

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Fry Chef
Fry Chef

Re: SFM Formula or Field Mapping - how to delete value in picklist field

Hi GIll Cook

I still can't see the attachment. you might need to send via being logged into the community. or you can just email me directly (nlisbon@luminexcorp.com) and I can attach for you.

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Community Manager
Community Manager

Re: SFM Formula or Field Mapping - how to delete value in picklist field

Sorry, the email to reply does a good job will pulling the text, it can't add attachments or images. You'll need to come here into the community, and then you can do either!


____

Did you know solutions are the most powerful thing in this community?  When someone answers your question - only you can mark it as a solution.
Help other members find valuable content faster - Mark Responses As Solutions and give out Kudos (Likes)!
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Fry Chef
Fry Chef

Re: SFM Formula or Field Mapping - how to delete value in picklist field

Posting on behalf of GIll Cook

Deirdre Yee

Doc1.png