This website uses cookies. By clicking OK, you consent to the use of cookies. Click Here to learn more about how we use cookies.
OK

ServiceMax Community Kitchen

Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results forย 
Search instead forย 
Did you mean:ย 

SFM Mapping is not working from RMA to Shipment

jithesh_nalla
Line Chef
Line Chef
โ€Ž10-25-2018 11:03 AM

SFM Mapping is not working from RMA to Shipment

SFM Mapping is not populating the target record type. I am creating Shipment record from RMA record, but the RecordType comes up blank. Record Type is not Inactive and the profile has access to it. Created a custom map to try out if standard is not working. But not sure what is happening.

Really appreciate any help.

0 Likes
Reply
Anita_Dsouza
Product Team
Product Team
โ€Ž03-06-2019 09:52 AM

Re: SFM Mapping is not working from RMA to Shipment

Hi @jithesh_nalla - Just saw this post now on the new Community :) Were you able to resolve this issue? If not, I would recommend you to create a Case so that our Support team can help troubleshoot and resolve this issue.

Reply