Does anyone know what SFM Transaction & Docs Designer won't load. The user is stuck at 100%.
- the user is an system admin
- I tried using the user name password on my computer and it is loading
I think this has something to do with her browser. Any Ideas?
PS: Anything in the ServiceMax setup that requires loading (the one with the 100% thingy) does not load and is stuck at 100%. This includes the SFM Data Validation Rules setup screen.
Is there any workaround for it? Cause currently in addition to one of our resources our client is also having this issue.. not good.
What is the cause?
Same issue here
Attempted fixes with same results:
Operating System: OSX 10.11.3
Chrome Version: 48.0.2564.116 (64 bit)
Flash Version: 18.104.22.1686
I think this is more on laptop/browser issue and not on the salesforce/servicemax level. I tried logging in using a defective user and I can load the SFM Designer on my laptop but not on hers.
Hi Chris, myself and another colleague are having similar issues. I got stuck at 100% using Firefox but not Chrome, while my coworker was not able to access it regardless of which browser he used. Do you have an update for us at this point?
Hi Alexander, the workaround is to log into an older (pre winter 16) org and launch the SFM designer. You will need to do this for each browser/browser profile you will be using. This workaround has been successful 100% across multiple users in our org so far.
Additionally, Servicemax has created a patch that can be installed in the org, but we have not been able to test/verify that it works.
Hope that helps!
This worked for me. I was using Spring 16 and the SFM designer wouldnt load for me, so I logged into an old sandbox (summer 14) and launched the SFM Designer which worked fine. After I logged out and back into the Spring 16 org, the designer started working again.