Hi ,
Is it possible to have Formula build in SFM button and on click the button should execute on the background instead of interactive?
E.g I have Unassigned and Unschedule SFM button , which when user clicks on it Updates the WorkOrder Status and formula fires to set the Technician field ,completed date field to null (blank)
SFM works fine only if i set the button to be Interactive under
Please advice....East Coast User GroupCustomer SupportProduct HubUser Groups at ServiceMaxShivaranjini GangadharappaAnita SathyamurthyAlex Langston
We don't have option to clear a field value using mapping, it is one of the product backlog item ( i.e support option to clear field value)
Only option is to run your process in interactive mode so that formula clears field value. An additional click on 'save' would be required to complete the action.
Formula execution in background mode is not supported today. Background execution is supported only in features where user input is not required.
I will add to product backload to evaluate if this can be supported when inputs are assigned via mapping and doesn't require user input.
Thanks a lot Shivaranjini.... for my changes doesn't require user input....under mapping section i set the Order Status ="team accepted" but i need the field values set it to Null upon clicking that SFM button, so i created formula to set the field value to blank...
mapping section
formula section( setting the Technician field to null)
Please advice is it possible we can set the null values in mapping section too and have the SFM wizard runs Background?
i am not able to set null values to Technician field under mapping section so i created formula and the requirement is when user clicks on the button all the actions(1.update the order status, 2. set the Technician field to null) should be on background.
Shivaranjini GangadharappaAnita SathyamurthyEast Coast User Group
We don't have option to clear a field value using mapping, it is one of the product backlog item ( i.e support option to clear field value)
Only option is to run your process in interactive mode so that formula clears field value. An additional click on 'save' would be required to complete the action.
Thanks a lot!!Shivaranjini Gangadharappa