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SFM lookup field states "No Value Found" even though lookup bubble contain selected value

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Grill Chef
Grill Chef

SFM lookup field states "No Value Found" even though lookup bubble contain selected value

SFM Error No Value Found Serial.png

It is a mapped field coming from the Tech Support Case, but there are times when a different serial number be entered and as soon as the Lookup is used to find/confirm valid serial. the above No Value Found is depicted.  You can continue...save the SFM and create the Work Order and the selected serial number will be on the resulting Work Order, but it is misleading to my users to have "No Value Found." when in fact the Serial has been found and selected.

Thanks for any feedback

Kate

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Retired
Retired

Re: SFM lookup field states "No Value Found" even though lookup bubble contain selected value

Can you check the lookup configuration for this field in SFM Designer and ensure the following?

The field selected as 'Display Field' must be included in the list of 'Selected fields to be used in' 'Display'.

See sample screenshot below: