Our customer winner is @scott_willis! Thanks everyone for participating - we look forward to having more challenges in our relaunched Community!
And just like that, January is gone! Have you made any progress on your 2019 goals?
One of my focuses this year is learning the basics of cooking. I've started out pretty strong - I signed up for a six week cooking class program. Each week we focus on a new topic like knife skills, stocking your pantry, and the art of seasoning, etc.
I haven't just been food-focused in my free time, but we've been cooking up something really exciting here at ServiceMax in our community. We've already shared that we are investigating ways to improve your experience here in the community. We've got great early adopters on board to provide more feedback and be involved in the design of our next generation community for customers and field service experts.
We've also asked you to provide feedback to ServiceMax teams via our NPS program. Our recipe for success involved the customer voice, and a network powered by accomplished experts who have the know how to help us all be successful.
Your community activity, feedback, and requests have been key ingredients in what we've been working on. We're so close to revealing our plans for enhancing your customer experience, using technology, new initiatives, and, most importantly, your voice. Please look out for an exciting blog post in the coming weeks.
In the meantime, we'd love to hear about the dishes you enjoying whipping up this year.
What's your favorite thing to cook? Why? Where did you learn?
Everyone who comments below, sharing their favorite thing to make, will be entered to win one $200 Blue Apron, HelloFresh, GrubHub or another food delivery service gift card of your choice!
To spice things up a bit, (how many cooking puns is too many puns?), everyone who includes a photo of their dish will receive an extra entry. Your last day to comment will be February 28, 2019, so don't forget! We'll contact the winner directly, as well as comment on this post.
Since we have ServiceMax customers, partners, and employees all over the world, I look forward to reading your responses, and maybe trying out a few new recipes!
I'm here to help you! As a member of our Customer Success team, you'll see me active in the Community posting, answering, and pulling others into the conversation. Along with my colleague @kevin_payne, I meet bi-weekly with our product team to review Community Ideas and posts. Tag me if you'd like to include me in your conversation and reach out if you'd like to know more about our Customer Success program!