Have you heard about Zinc? Zinc is the secure, real-time communication app from ServiceMax that’s purpose-built for service teams with unique features such as Hotline Groups, Broadcasts, and Communication Analytics.
Unlike most enterprise solutions, Zinc has been built to make it quick and easy to set up, configure, and onboard users. Minimal training is needed to show administrators how to use the Admin Console and even less training is needed for users who can pick it up quickly because of Zinc’s similar look and feel to consumer app interfaces. DISH rolled out Zinc to their thousands-strong team of field technicians in a matter of two weeks!
Zinc further delivers on this immediate time to value by providing a way for technicians to get instant answers from experts, peers, and managers who have the right information. Customers like DISH, Cincinnati Bell and Vivint have seen improvements across mean time to repair, first time fix, customer satisfaction and employee engagement.
This summer, we want to help you get some quick wins. Commit to purchasing Zinc by July 31st to receive free implementation and a guaranteed 3-week go live!