Today ServiceMax launches its new product offering for the operator market – Predix ServiceMax Asset Service Management (ASM) — to help increase asset uptime and maintenance outcomes. When combined with the power of asset performance management, this new offering helps customers transform their entire asset maintenance process from a break-fix to a highly predictive service model.
“Companies that operate mission critical assets have unique needs from our traditional field service management customers who are usually OEMs and service-only organizations,” said Scott Berg, CEO of ServiceMax. “In recognizing these pain points for operators, our new ServiceMax ASM solution was built to meet the needs of companies that service a wide array of products they operate, increasing uptime, optimizing resource utilization, and improving safety and compliance.
Even as we are launching a new product for the operator audience, we continue our strong leadership and continuous investment in the Field Service Management product.