Community Manager
Community Manager
2 0 240
‎06-06-2019 01:51 PM

We launched our ServiceMax Community in 2014. Over the next few years we added content around events, user groups, the Ideas Exchange, NPS Updates, Training Videos, and more. And our users played a huge part in building up a great library of questions, answers, suggestions, best practices, and things to look out for.

Fast forward to 2019, to a huge migration from Jive-X, our previous platform. A few months in, and we still have the same great content, users, and recipes as before, but with a new look and feel, a lot of powerful new functionality, more exposure for the learnings and knowledge you can find there, and is built on a brand-new platform: Khoros (formerly Lithium+Spredfast). Oh yes, and there's a theme: The ServiceMax Community Kitchen: The perfect recipe for field service success.

So whether you're in the field, or in the kitchen, we understand that there is some much that goes on behind the scenes to get to that final, flawless product: a working asset, an amazing meal. Your teams are working hard, and we want to provide a true community where you have peers you can rely on to support them and your customers.

Check out our community video below to see how we blended the field service kitchen together. And as always, share your feedback, ideas, and questions with us, so we can continue evolving this amazing platform!

About the Author
- Community expert - Social media lover - Raving fan of our customers - Overall good time