Many communities use ranks to recognize and reward community members. When a user first joins the community, they receive a “newbie” rank. As this member spends time in the community, reading and creating content, they move up the ranks.
What’s a rank?
A rank is essentially the set of criteria a member must meet in order to move up the boards. The criteria for a rank typically measure a member's activity in the community over time and the number of posts read or created.
The most common events that affect a member's rank are:
Number of Logins
Number of Page Views
Number of Posts
Number of Minutes online
Is there a list of ranks?
Here you go!
We’ll create more as time goes on!
What’s the reasoning behind the names?
We wanted to have fun with the rank names, and tie it back to our overall community theme. Instead of being a “Frequent Contributor,” you’re a “Bartender” or “Sushi Chef”!
How do I earn a new rank?
User ranks are awarded based on the quantity and quality of participation in the community. See the most common events that affect a member's rank listed above.
Can ServiceMax employees earn ranks?
No, we cannot earn ranks. The only rank titles you’ll see listed by our names are “Administrator”, “Community Manager”, and “Product Team” and all our names are bold.
Community Managers & Administrators will have an "ADMIN" icon to the left of their name.
Product Team members will have a "PRODUCT" icon to the left of their name.
All other ServiceMax Employees will have a chef hat to the left of their name.
What are the criteria for each rank?
It wouldn't be as fun if we told you!
Where does my rank display?
Your rank will display on your profile page and on each post you make. You will be notified as you move up a rank.
Global Business Systems Analyst
Working with Pitney Bowes and the ServiceMax solution since 2011. I have worked on deploying ServiceMax to Norway, Sweden, Denmark, Finland, France, Germany, Switzerland, Austria, Ireland, United Kingdom, Canada and the US. I have worked on support, business analysis, architectural reviews, design, requirements gathering, implementation, testing management etc.
I am a certified ServiceMax Advanced Administrator.
NB: Any views/suggestions/recommendations given on this community are my own and do not represent the views/ recommendations/suggestions of Pitney Bowes.