Over the last 28 days, a lot of time and energy has been put into this platform – from our team AND from our users. Deirdre and I appreciate the feedback you’ve given us, as well the patience you have had as we fix bugs and implement changes. Read over some of our recent updates!
You said we’re taking too long to respond with answers on basic functionality, so we’re going to invest more in training, education, and knowledge! Check out my detail response to the rest of your 2018 NPS feedback.
See @Dave_Hart's video on how we're addressing all the NPS feedback here.