On your mark…...Get Set…..GO! As you begin your journey as a new customer of ServiceMax, getting yourself acclimated to the platform and the aspect of an implementation are key. The ServiceMax Readiness Video Series is geared to initiate the learning process.
Here is a quick synopsis about each of the series available to you. To learn more about each of the series, click on each of the titles of each.
Flawless Field Service: The Flawless video series takes a look at the “Day in the Life of ServiceMax” in the following roles and their impact within a field service organization:
Dispatcher / Coordinator
Field Mobile Ready Technician
Application Readiness: To begin efforts of an early adoption plan, project team members, and business subject matter experts will have the opportunity of learning more about the ServiceMax platform via the Application Readiness video series. These provide a more detailed learning on basic navigation for the various devices that may be used during an implementation (i.e. browser, laptops, mobile phones or tablets). For mobile devices, it will provide installation and setup instructions, how to search and access work order information.