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‎08-08-2016 09:17 AM

It's All About Field Service Domain Expertise!

ServiceMax is focused on ensuring the success of our customers, consulting partners, and all who are involved in field service. In order for your organization to be as effective as possible, it is crucial that you develop a deep and relevant set of domain expertise.

The ServiceMax Field Service University courses 1 & 2 are part of this domain training. FSU001 & FSU002 courses are delivered via a mix of online eLearning and a 2-day intensive workshop designed for those who are required by their organization to be certified in the field service domain, or those who are simply looking to expand their knowledge in the industry.

In FSU001, you will learn the basics of field service—everything from terminology, to roles, service types, connections to other organizations, and the key metrics used to manage and run the business. (Available online)

In FSU002, you will learn advanced topics of field service—everything from building a business case for service value realization, to service strategies, advanced metrics and KPI’s, optimization, the service/supply chain connection, and reporting for business value. (Available in a classroom setting)

’re committed to expanding the world’s knowledge of field service, so we offer access to our FSU001 course as a FREE online eLearning tool.

If you are interested in starting your field service domain expertise journey - sign up today for FSU1 - It's free and provided online for your convenience!

Register for FSU1

Then further your field service expertise by attending FSU2 in person! - Check out our website for the current schedule:

Field Service University 2

If you would like to arrange a customized class for a group of employees, please contact fsu@servicemax.com

1 Comment
Line Chef
Line Chef

Hello, I'm a Ph.D. Associate Professor of Communication and Business Administration at Clarke University. Analyzing all the research projects my students completed for this semester, I have an idea to suggest them a course at Field Service University. What is the registration procedure for students? There's also a note that 10 participants are allowed for a private course and additional cost may be applied.