New Release - Summer '14 Part 2

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This course covers the Summer 14 New Release Online application features.

Length: 40 Minutes

Topics:

1. Optimization:

     a. ServiceMax Integration for ServicePower

2. SFM Search:

     a. Events & Tasks

3. SFM Designer:

a. Warning for Missing Meta-Data

b. Standardized Picklists for Record Types

c. Prevent Deletion of Dependent SFM’s

4. SFM Scheduler

a. Schedule Multi-Source SFM’s

5. Translations:

a. Events & Tasks

6. Contracts/Inventory/Warranties:

a. Get Price Function to use Salesforce PriceBook for Labor

b. Calculate & Store Response Times on the Case/Work Order

7. Dispatch Console

a. Maps Upgrade

b. Map Feature Enhancements