HI All, I created a PM template, PM Plan and PM process as below. So as per PM schedule Work Orders should be created on 2/7/2016, but unfortunately they were not created. Can any one help me out where exactly I did mistake?
PM Plan from Account:
Can you please check if the Scheduled ran successfully and picked this PM process?
Thank you Naveen for getting back to me. Am I supposed to schedule any batch? If not how to check if PM Process ran successfully?
An OOTB scheduler is running and it automatically picks matching PM plans based on Schedule setup on the PM Process. Did you receive a success/failure notification on the email id setup in the PM process? If yes, from the logs attached to it, you will be able to get the execution status of the PM process.
Naveen, I didn't receive any email regarding success/failure. Also debug log was not showing any activities.
Please have a look at the Scheduled Apex classes and let me know if the OOTB is scheduled.
ServiceMax SCON Scheduler is submitted by Inactive User. Is that something which is causing the Issue?
Yes. That could be the reason.
I activated the User and also will change the time in PM process to 1PM CST which is one hour from now and check if it works
Even though I activated the User it did not picked up the Active PM Plans which need to create Work Orders tonight
It worked when I recreated the SCON Scheduler class. Thank you Naveen in helping me resolving the Issue.
How To :: Refresh the SCON Scheduler
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