The Education Checklist and Training Room Requirement Guide are important tools to use for every ServiceMax project. They will guide your efforts in working with your administrators and project team to ensure the system and users are prepared to engage in an effective training. Review these tools PRIOR to training (during Testing/UAT is a good time to start review). This preparation is critical to adoption success.
Training and Change Management professional with focus and commitment to customer success. 20 years of training, sales, customer service, project management and leadership in many industries and verticals. Passionate about driving business results focused on whole business collaboration. Dedicated to excellence in everything I do.