The purpose of this module is to provide you with a general overview of the Day in the Life of ServiceMax for a Dispatcher using the ServiceMax Browser application. Note: This is just an introduction to the overall process. You will learn your specific business processes via Instructor Led Training that is tailored to you.
To preview the rest of the videos in the ServiceMax Browser Application Series, click the appropriate link:
ServiceMax Solution Architect, Certified ServiceMax Administrator and Consultant.
I joined ServiceMax in 2011 and have worked on many high profile and very successful ServiceMax Enterprise implementation projects. Before joining ServiceMax I worked for high tech electronics manufacture, where I was Product manager for their cloud based Field Service Scheduling and Execution tool, Salesforce.com Solutions manager and ERP integration manger.
I graduated from the Rochester Institute of Technology, Rochester NY with a BS in Computer Engineering. I like to mountain bike for fun and exercise.