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ServiceMax Tips: How to Show or Hide SFM Buttons

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‎11-15-2017 12:03 PM


Are you a ServiceMax Admin who’d like to present or hide a set of SFM buttons to a group of users, such as your Technicians or Call Center Agents? Maybe your Technicians need access to an SFM button to generate a Service Report, while your Call Center Agents need to check entitlements, and you don’t want to overwhelm either group with buttons they don’t use. You can do this by properly configuring an SFM Wizard, and in this 5-minute video we’ll show you how.

Video Link : 1513