Retired
Retired
4 2 886
‎08-20-2015 05:53 PM

The Summer '15 Release of ServiceMax brings many new enhancements as well as Installed Base app.

Enhancements are listed below. Enjoy the Summer '15 Videos.

Mobile

iPhone

  • Advanced Sync Conflict Resolution
  • Sync Reports
  • Collaboration app - An App for Push Notifications


iPad

  • Collaboration app - Push Notifications
  • ServiceMax Offline Formulas
  • Get Price - Custom Coverage for Types of Parts in Contracts
  • Sync:
    • Scheduled Config Sync
    • Configurable Aggressive Sync
    • Successive Sync
  • SFM Custom Action Outbound URL or WebService
  • Application Lock Out
  • Service Report Sync Status in Tools


Mobile for Laptop

  • Get Price Custom Coverages for Types of Parts
  • Support for SFM Custom Actions
  • Advanced conflict resolution
  • Sync Enhancements:
    • Schedule Config Sync
    • Configurable Aggressive Sync
    • Successive Sync
  • Multi-locale support for number, currency and date
  • SLA Clocks
  • GPS Location Tracking
  • ProductIQ


Android

  • Attachments
  • Location Tracking
  • Advanced Sync Conflict Resolution
  • Locale Support - Dates, Times, Numbers, Currencies


Dispatch Console

  • Enhanced Speed Performance
  • Display Dispatcher’s Current Time Zone
  • Advanced Tech Search - Control Display of Tabs
  • Super Dispatcher can Push Individual Settings
  • Enable use of Event Type Field in Non-Work Order Event
  • API to Manage Skill Sets on Work Order

Online

  • Custom Service Contract Discount and Coverages
  • Scheduled Work Order for Counter Readings


Installed Base app

1)This video details the three videos in the series:

  • Introduction
  • Demonstration
  • SetUp

2) Opportunity for Revenue Growth

3) Value of Installed Base Visibility

Installed Base app - SetUp

1) User Actions and Filters

2) Data Validation

3) Field Layouts

Installed Base app - Demonstration

1) Installed Base Hierarchy

2) Integration with ServiceMax

3) Installed Base app Demonstration

2 Comments
Employee
Employee

It would be helpful to have a link to the online help along side the release notes.

Employee
Employee

Below are the links to Online help for the features in Summer ’15 release. For more details on the Summer ’15 release, refer to Release Notes.
iPhone

          Additionally, you can refer to Advanced Sync Conflict for more information

iPad

          To know more about Synchronization settings, see Synchronization Settings tab. You can also refer to the Terminology section for additional information. 

Mobile for Laptop

          Additionally, you can refer to Advanced Sync Conflict for more information

         To know more about Synchronization settings, see Synchronization Settings tab. You can also see Terminology section for additional information. 

Android

          Additionally, you can refer to Advanced Sync Conflict for more information

Dispatch Console

Online

  • Custom Service Contract Discount and Coverages: Information available in the release notes
  • Scheduled Work Order for Counter Readings: Information available in the release notes

ProductIQ

You can download the PDF versions for each mobile app using the following link:

Mobile Configuration: http://userdocs.servicemax.com/ServiceMaxHelp/Summer15/en_us/Content/MobileAppsConfigurationGuide.pd...

iPad App: http://userdocs.servicemax.com/ServiceMaxHelp/Summer15/en_us/Content/iPadAppUserGuide.pdf

iPhone App: http://userdocs.servicemax.com/ServiceMaxHelp/Summer15/en_us/Content/iPhoneAppUserGuide.pdf

MFL: http://userdocs.servicemax.com/ServiceMaxHelp/Summer15/en_us/Content/MFLAppUserGuide.pdf

Android App: http://userdocs.servicemax.com/ServiceMaxHelp/Summer15/en_us/Content/AndroidAppUserGuide.pdf

Pulse App: http://userdocs.servicemax.com/ServiceMaxHelp/Summer15/en_us/Content/PulseApp.pdf

ProductIQ: http://userdocs.servicemax.com/ServiceMaxHelp/Summer15/en_us/Content/ProductIQUserGuide.pdf