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Training & Education Updates

Training & Education Updates

Employee
Employee
yesterday

Last week Mark Homer, Mario Rapaccini and the attendees to the Coffee Break on April 2nd discussed on how the skills of the technician are evolving to respond to new Digital and Service Transformation trends.

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Employee
Employee
Thursday

Mission critical equipment is often installed in 'restricted' locations. What do you need to do to organise technician safety and equipment integrity? And, what if each customer has their own set of standards and procedures?

"We do it for your safety"

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  • Coffee Break Series

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Community Manager
Community Manager
Wednesday

If you missed @kieran_notter and @sumair_dutta's Coffee Break today, check out the recording now!

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  • Coffee Break Series

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Employee
Employee
Wednesday

Thanks much for those joined Coffee Break Conversation yesterday with @mark_homer  and @kieran_notter about data gravity, more specifically what does good quality data from the field mean to your business? How can it give actionable insights for your customers?

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Employee
Employee
Tuesday

We needed multiple refills of coffee for our very long discussion on First-time Fix. Some notes and observations...

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  • Coffee Break Series

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Employee
Employee
Tuesday

Join us for our weekly Coffee Break Series in the APJ time zone - 8:30AM SGT | 9:30AM JST | 11:30AM AEST. With so many people working from home, we want to help facilitate conversations, collaboration, and connections. Our customers around the globe keep the world running, and now more than ever is the time to connect and support you.

Our first call is this Thursday, hosted by Joe Kenny, discussing the topic of Variable Labor Models.

Register for 11:30 AM AEST Coffee Break Series

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  • Coffee Break Series

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Community Manager
Community Manager
2 weeks ago

In case you missed @cjeukens' first coffee break, here's the recording!

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  • Coffee Break Series

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Community Manager
Community Manager
2 weeks ago

Today's coffee break session with Coen Jeukens (@cjeukens) focused on these questions: If our customers want equipment to work how do we convince them to buy uptime contracts opposed to traditional break-fix and preventive maintenance contracts?

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  • Coffee Break Series

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Community Manager
Community Manager
Wednesday

Let's have a look at the experts who are hosting the Coffee Break Series - the articles they've posted, their decades of experience in Field Service, and what they are excited to share. We hope you'll join these quick, interactive sessions and we hope you'll turn your cameras ON!

 

Join Coen, Daniel, and more GCT expertsJoin Coen, Daniel, and more GCT experts

 

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  • Coffee Break Series

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Employee
Employee
2 weeks ago

I'm pleased to share the calendar of our new Coffee Break Series: Conversations on Field Service.

Hosted by our Global Customer Transformation Team, these, quick, 20-minute sessions are a chance for us all to jump on a call, turn on our cameras, and CONNECT during these volatile times on the topics that drive our businesses.

 

See below for our calendar of topics and links to register.

Read my blog for our calendar of sessions!Read my blog for our calendar of sessions!

 

 

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  • Coffee Break Series

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