Last week Mark Homer, Mario Rapaccini and the attendees to the Coffee Break on April 2nd discussed on how the skills of the technician are evolving to respond to new Digital and Service Transformation trends.
As you begin the implementation of ServiceMax, it is very important to create a communication plan with a purpose of sharing and gathering information. A big change in system or process can be challenging for teams. When you provide open and thoughtful avenues of communication it allows your team members the ability to understand and accept the change.
Read the blog for go live announcement, sneak peek, and executive launch examples!