Today's coffee break session with Coen Jeukens (@cjeukens) focused on these questions: If our customers want equipment to work how do we convince them to buy uptime contracts opposed to traditional break-fix and preventive maintenance contracts?
Let's have a look at the experts who are hosting the Coffee Break Series - the articles they've posted, their decades of experience in Field Service, and what they are excited to share. We hope you'll join these quick, interactive sessions and we hope you'll turn your cameras ON!
I'm pleased to share the calendar of our new Coffee Break Series: Conversations on Field Service.
Hosted by our Global Customer Transformation Team, these, quick, 20-minute sessions are a chance for us all to jump on a call, turn on our cameras, and CONNECT during these volatile times on the topics that drive our businesses.
See below for our calendar of topics and links to register.
As you begin the implementation of ServiceMax, it is very important to create a communication plan with a purpose of sharing and gathering information. A big change in system or process can be challenging for teams. When you provide open and thoughtful avenues of communication it allows your team members the ability to understand and accept the change.
Read the blog for go live announcement, sneak peek, and executive launch examples!