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Training & Education Updates - Page 2

Training & Education Updates - Page 2

Community Manager
Community Manager
‎03-27-2020 08:59 AM

In case you missed @cjeukens' first coffee break, here's the recording!

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Community Manager
Community Manager
‎03-26-2020 03:56 PM

Today's coffee break session with Coen Jeukens (@cjeukens) focused on these questions: If our customers want equipment to work how do we convince them to buy uptime contracts opposed to traditional break-fix and preventive maintenance contracts?

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Community Manager
Community Manager
‎04-01-2020 05:18 PM

Let's have a look at the experts who are hosting the Coffee Break Series - the articles they've posted, their decades of experience in Field Service, and what they are excited to share. We hope you'll join these quick, interactive sessions and we hope you'll turn your cameras ON!

 

Join Coen, Daniel, and more GCT expertsJoin Coen, Daniel, and more GCT experts

 

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Employee
Employee
‎03-25-2020 03:03 PM

I'm pleased to share the calendar of our new Coffee Break Series: Conversations on Field Service.

Hosted by our Global Customer Transformation Team, these, quick, 20-minute sessions are a chance for us all to jump on a call, turn on our cameras, and CONNECT during these volatile times on the topics that drive our businesses.

 

See below for our calendar of topics and links to register.

Read my blog for our calendar of sessions!Read my blog for our calendar of sessions!

 

 

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Employee
Employee
‎03-25-2020 10:02 AM

ServiceMax 20.1 Release Training is Available!

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Employee
Employee
‎06-03-2020 02:32 PM

We have shared some best practices and example communications to use during your rollout with our past article.  Here are a couple more example communications for you to consider.  

 

Click to download the PDF. Share your own examples!Click to download the PDF. Share your own examples!

 

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Employee
Employee
‎03-25-2020 10:07 AM

As you begin the implementation of ServiceMax, it is very important to create a communication plan with a purpose of sharing and gathering information. A big change in system or process can be challenging for teams. When you provide open and thoughtful avenues of communication it allows your team members the ability to understand and accept the change. 

 

Read the blog for go live announcement, sneak peek, and executive launch examples!Read the blog for go live announcement, sneak peek, and executive launch examples!

 

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Employee
Employee
‎01-31-2020 12:38 PM

Have you been accessing our 101-V or 201-V courses?  As a valued ServiceMax learners, we want to inform you of some changes to our course offerings.  Please see the FAQs below.

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Employee
Employee
‎03-25-2020 10:01 AM

Every Project Manager and Training Lead will want to review and use the Education Checklist to prepare for ServiceMax training and ensure nothing is missed. 

 

Click to download the PDF of the Training Go Live ChecklistClick to download the PDF of the Training Go Live Checklist

 

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Employee
Employee
‎01-08-2020 10:00 AM

The ServiceMax Product Education team is so excited to announce the launch of our revised website and our newest offering:  Virtual Instructor-led Training (VILT) 

 

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