Nearly 9 in 10 field service organizations outsource some or all of their field service work, and for a number of reasons: to increase geographic coverage, reduce labor costs, provide flexibility to varying workloads, or to replace retiring workers.
TSIA, in cooperation with ServiceMax from GE Digital, is conducting a short 3-question survey to identify which outsourcing models are the most popular today and in the future. If your company offers onsite service for enterprises, or customers at home, please click here and take the survey.
The results of the survey will be presented back to you in a webinar on December 13. Stay tuned for more details.