Employee
Employee
1 4 307
‎07-10-2017 10:47 PM

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Service organizations often fail to identify and address equipment issues until it is too late and equipment stops working. But customers today expect minimal unplanned downtime and immediate response.

How can service organizations deliver an excellent experience without compromising their cost structure?

  • Service equipment proactively by taking actual equipment usage and condition into consideration
  • Manage maintenance schedules so that just the right amount of service is delivered
  • Schedule service appointments at the optimal time for both your customers and your business

Please join us for our Summer ’17 release webinar to find out how ServiceMax can help you improve customer experience through proactive maintenance. 



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Here is a peek of the new benefits of ServiceMax Summer ’17:

  • You’ll be able to minimize unplanned downtime based on actual equipment conditions with Condition Based Maintenance
  • Your dispatchers and customer success associates will instantly decide on optimal times for new appointments and negotiate with customers more effectively
  • Your engineers will be able to work faster with enhancements to Checklists and our Field Service App

4 Comments
Pastry Chef
Pastry Chef

Unfortunately I missed the webinar, when will the recording be available? Thanks.

Employee
Employee

Hi Adam, thanks for your interest in the webinar! It will be posted on the community and you should receive an email with the link next week. Best regards,

Line Chef
Line Chef

HI Anna, is the recording of the Summer 17 release webinar available yet online?  I can't seem to find it.

Thank you!

sara

Employee
Employee

Hi Sara, the webinar recording + release notes will be posted tomorrow, Friday. This is when our product is going GA.