When it comes to social collaboration in your services organization, it isn't easy. Social collaboration is still very new in many field services organizations and not everyone gets it right away. When an organization successfully adopts social, they will tell you that they don't know how they functioned without it.
Watch John Ragsdale, VP, Technology & Social Research at TSIA and Jeremy Frank, director of content marketing for ServiceMax in this informative webinar as they show you:
Key challenges companies face as they roll out new social collaboration tools.