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Sales and Marketing Must Align...This Time With Field Service!

Community Manager
Community Manager
0 0 197
‎08-03-2015 04:10 PM

Overview:

The field service call is the most critical moment in any customer relationship. Technicians are the literal face of your brand when a customer is both happy AND unhappy. They are also the eyes and ears of your company with visibility into competitors’ products and potential sales opportunities. But is your field service organization integrated with your sales and marketing CRM system?

In this webinar you will learn why it’s essential to connect field service to the rest of your company and some simple steps to make that a reality.

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About the Author
I'm obsessed with collaboration, networking, and social engagement. I'll work with clients on little things like @mentioning another admin in the thread, someone who is working on the same kind of project. Or big things, like getting a contact on an interview with Fortune Magazine or putting them on a huge keynote stage. Collaboration tools, fun in-person events, virtual calls and meetings, these are my areas to geek out, and helping you meet peers who are valuable connections is my work joy. At home, it's softball, Marlo (dog), Vermont, music.