A number of recent research reports have discussed the convergence of Enterprise Asset Management (EAM) and Field Service Management (FSM) software. Some analysts raise the possibility that in the future, organizations will look for single vendors of combined EAM and FSM capabilities.
This webinar will explain why EAM and FSM systems are converging, why they are (still) distinct application spaces, and why organizations seeking to optimize asset performance and service delivery will want to integrate purpose-built, best-of-breed FSM, EAM, and application performance management (APM) solutions. You also will learn:
Why and where EAM and FSM systems are converging
Why they are (still) distinct application spaces
Why organizations will want to combine EAM and FSM to optimize service delivery
Leveraging FSM and EAM to Deliver Service Outcomes