Ability to Dispatch a Case Record

It would be nice to have the ability to Dispatch Cases via the Dispatch Console. This would often cover a need to dispatch a large Job to a Technician/Engineer where they can access the Case layout Via iPad/MFL and access the Work Orders needed via Case related list.

One of the largest risks here would be creating Service Reports via Smart Docs to show Case > Work Order > Work Details.

Product Area?
Reporting & Analytics
What version of ServiceMax are you on?
Summer 16
1 Comment
Sushi Chef
Sushi Chef

This would be great. It would then make the Dispatch Console useable for cases with a large amounts of work orders.