Allow shifting a group of jobs on Dispatch Console

Allow shifting a group of jobs on Dispatch Console

We would like to be able to grab a group of jobs and just "shift" all of them (could be I need to shift it over 1 hour or over 2 days).  Something similar to how I hold down my <shift> key to select multiples and the move them all at once.

What is the underlying problem do you intend to solve with this idea?
This would save considerable time for our dispatchers. Today when something comes up and all jobs for a tech need to be moved to tomorrow, the dispatcher must move every job individually.
How is the problem being addressed today, if at all?
It is not being handled today, to our knowledge.
Product Area?
Scheduling & Dispatch
What version of ServiceMax are you on?
Summer 16
2 Comments
Product Team
Product Team

Thanks Beth - I will look into this for the new DC. 

Product Team
Product Team
Status changed to: Under Consideration

Hi Beth, thanks for your feedback. Being able to multi-select jobs and move them all at once would certainly make dispatchers more efficient.

We do not plan to make further enhancements in DC1, but we will consider this idea as we move forward with Service Board.

We already have something similar on our roadmap in relation to jobs with multiple appointments: it will soon (19.2/19.3 tentatively) be possible to lock the relative position of different appointments and move them as a group.