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Bulk sending of status updates from ServiceMax to ServicePower

Bulk sending of status updates from ServiceMax to ServicePower

Bulk sending of status updates from ServiceMax to ServicePower

Currently how are status updates on work orders sent from ServiceMax to Servicepower using the LINX solution? Are these sent using a bulk call to @future. How many records per @future call? We have recently had saturation and latency issues with our asynchronous job queue in Salesforce. This idea is to request something is done to make the way these updates are sent more bulkified.

What is the underlying problem do you intend to solve with this idea?
Saturation and latency issues with our asynchronous job queue in Salesforce
How is the problem being addressed today, if at all?
Not being addressed today
Product Area?
Communities Scheduling & Dispatch Other
What version of ServiceMax are you on?
Spring 16
4 Comments
Staff Chef
Staff Chef

We no longer use ServicePower so this idea can be marked as Inactive as it doesnt appear there are other customers who require it.

Sushi Chef
Sushi Chef

Hi , very interested to hear what you use today instead of ServicePower

Staff Chef
Staff Chef

Hi Rob, if you like we can schedule 30 minutes where I can cover the key points with you? I am unavailable week commencing 21st August. Let me know your availability by email 'richard.lewis1@pb.com'

Regards, Richard

Product Team
Product Team
Status changed to: Not Planned

Closing this idea as "Not Planned" as we have discontinued the LINX integration.

We now have a different offering for Schedule Optimization which we'd be happy to review with any interested customer.